Welcome to Hoesffmode! Below are answers to some of the most common questions about our home wall art. If you need further assistance, feel free to contact us at [email protected].
1. What types of wall art do you offer?
We offer a variety of high-quality wall art, including abstract, modern, classic, and nature-inspired designs. Our collection is designed to suit different home décor styles.
2. How can I place an order?
Simply browse our website, select your favorite artwork, and add it to your cart. Proceed to checkout and follow the instructions to complete your purchase.
3. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment methods. All transactions are encrypted for your security.
4. Do you offer international shipping?
Yes! We ship to many countries worldwide. Shipping times and costs may vary based on your location. Please check the shipping details at checkout for more information.
5. How long does shipping take?
Processing times typically take 1-3 business days, and delivery times depend on your location. Estimated delivery times will be provided during checkout.
6. Can I track my order?
Yes! Once your order has been shipped, you will receive a tracking number via email to monitor your package’s progress.
7. What is your return and refund policy?
We want you to love your purchase! If you’re not satisfied, we accept returns within 30 days of delivery. The item must be in its original condition. Please contact us at [email protected] to initiate a return.
8. What should I do if my order arrives damaged?
We’re sorry for any inconvenience! If your order arrives damaged, please contact us at [email protected] within 48 hours of receiving your package. Attach clear photos of the damage, and we will assist you with a replacement or refund.
9. Can I cancel or modify my order after placing it?
If your order has not yet been processed, we may be able to make changes or cancel it. Please reach out to us as soon as possible at [email protected] for assistance.
10. How can I contact customer service?
For any questions or support, please email us at [email protected]. We strive to respond as quickly as possible.
Thank you for choosing Hoesffmode! We appreciate your support and look forward to helping you decorate your space. 🎨✨