At Hoesffmode, we are committed to delivering high-quality home wall art to our customers as quickly and securely as possible. Please review our shipping and delivery policy below. If you have any questions, feel free to contact us at [email protected].
1. Processing Time
- Orders are typically processed within 1-3 business days after payment is confirmed.
- Processing times may be extended during peak seasons or due to unforeseen circumstances.
- You will receive a confirmation email with tracking details once your order has been shipped.
2. Shipping Methods & Delivery Time
We offer the following shipping options based on your location:
- Standard Shipping: Estimated delivery in 7-15 business days.
- Express Shipping: Estimated delivery in 3-7 business days (if available).
Delivery times vary depending on your location and external factors such as customs processing and carrier delays.
3. Shipping Rates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping may be available for qualifying orders (check promotions or details at checkout).
4. International Shipping
- We ship to many countries worldwide. Please check availability at checkout.
- International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
5. Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number.
- You can track your order through our website or the carrier’s tracking portal.
6. Lost or Delayed Shipments
- If your order is significantly delayed or lost, please contact us at [email protected].
- We will work with the shipping carrier to locate your package or provide a suitable resolution.
7. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please email us at [email protected] within 48 hours of receiving your order.
- Provide clear photos of the item and packaging, and we will arrange for a replacement or refund.
8. Address & Delivery Issues
- Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If an order is returned due to an incorrect address, additional shipping fees may apply to reship the package.
9. Contact Us
For any shipping-related inquiries, please reach out to us at:
📧 Email: [email protected]
📍 Website: www.hoesffmode.com
We appreciate your trust in Hoesffmode and strive to provide a smooth delivery experience! 🎨